Returns (RMA) / Exchange Policy
This Policy was last modified on 8 September 2020.
All returns must be first issued a Return Authorisation Number (RA#).
Please complete the form below or download the " BudgetPC RA Return Authority Form" and your request will be reviewed and issued an RA number.
Please clearly print your RA# on the outside of the package when returning to us.
All BPC Technology sold used products are covered under minimum 3 months return to base warranty.
Please contact us on 03 9541 9000 to speak to our technician for a trouble shoot before sending in your computer, as most problems can be fixed on the phone.
Q: Where to find your windows activation key?
A: Most Windows licence key are located on the side panel of your computer case, if you are using a notebook, windows activation key may be located at the bottom of your notebook or under the battery.