Frequently asked questions

This Agreement was last modified on 20 September 2020

  • The windows license key should be located in a white envelope, open up, you will find the license key. Please gently scratch off the security cover.

  • First, make sure the port used is correct, if there is a graphic card in the PC, then always chose the graphic card output.
    Second, make sure the cable connected is correct.
    Display cable -> HDMI cable <-> DVI cable -> VGA cable

  • For newly installed HDD, windows will need format the HDD first, please search Disk management and select new Drive (highlighted in black colour), right click to create new volume. Follow the default setting, system will format the HDD and create one system volume.

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