HP 3 Year Next Business Day Onsite Hardware Support for Notebooks (For G10 400 Series Probooks)

HP Hardware Support Onsite Service

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime.

You have the flexibility to choose between multiple predefined service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.

Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

Features:

Remote problem diagnosis and support 

Onsite hardware support 

Replacement parts and materials included 

Service-level options with different coverage windows

Service-level options with different onsite response time for hardware support

Escalation management 

Access to electronic support information and services