Opening Hours and Delivery Cut-off times

Trading Hours 

December 2023

Sunday 24th – Closed

Monday 25th – Closed 

Tuesday 26th – Closed

Wednesday 27th – 9:30 am-6:00 pm

Thursday 28th – 9:30 am-6:00 pm

Friday 29th –9:30 am- 6:00 pm

Saturday 30th – 10:00 am - 3:00 pm

Sunday 31st – Closed


January 2024

Monday 1st – Closed

Tuesday 2nd – 9:30 am-6:00 pm



Courier Cut-off times

Sending to/from metro only^AuPost ParcelAuPost ExpressStarTrack ExpressStarTrack Premium
Within Australia (except WA and NT)11 December 202315 December 202315 December 202318 December 2023
WA9 December 202313 December 202313 December 202316 December 2023
NT9 December 202313 December 202313 December 202316 December 2023

Please note: The dates provided above are for items posted to/from metro locations. If you’re sending from outside a metro area, we recommend posting even earlier.


Gaming PC 

Please allow 7 - 14 business days for the processing of all the Kraken Power Gaming PC orders. Most orders placed before 13th December will be available for pickup or scheduled for delivery before Christmas.

However, we cannot guarantee the delivery time as the current courier service is beyond our control.

For delivery orders placed after 16th December, The shipping will be arranged after the holidays based on the Courier schedules.

We will try our best to process the local pickup orders placed after 11th December.

Once you receive the pickup-ready notifications, you are welcome to come and pick up your order during the holiday operation time mentioned above.



Warranty and Return

Due to our suppliers and couriers closing down,  there may be delays with warranty and returns services. 


Project Enquiries

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